Where does the coffee ship from?
We ship all of our products from our warehouse located in Opa Locka, FL.

How fresh is the coffee?
As soon as the coffee is roasted in Haiti, it is grinded, packaged, and shipped to us.
Which means that the coffee you'll receive is probably fresher than some coffee
sitting on supermarket shelves in Haiti.

Is it safe to use my credit card on your website?
Our shopping cart uses an 128-bit SSL certificate to keep your information secure.
That's the same level of encryption used by large banks around to world.
So the answer is YES. It is safe to use your credit card.

Can I purchase the coffee at the supermarket instead?
We are currently working with independent retailers as well as supermarket chains
to carry our coffee. It is a work in progress, but know that your convenience
is our priority, and we are working hard to satisfy your needs.

How can I sign up for the Loyalty program

Signing up for it is free and extremely simple. If you don't have a user account at KafePaNou.com yet, you will automatically be enrolled when you create one. Current customers are automatically enrolled, no extra work needed! 

For every dollar you spend on Haitian Coffee, you will be rewarded with 10 points. The more often you purchase, the more you accumulate in rewards points, which can be redeemed for things such as Free Shipping, or even Free coffee.